LAST UPDATED 1/25/25
This Privacy Policy (“Policy”) applies only to the Transitional Care Services web site (https://tcssap.com/) (“Web Site”) and governs how we use data collected through the Web Site. By using the Web Site, you consent to the data practices described in this Policy. We will occasionally update this Privacy Policy. We encourage you to periodically review this Policy to be informed of how we are protecting your information. When such a change is made, we will update the “Last Updated” date above.
COLLECTION OF YOUR PERSONAL INFORMATION
Information that you give us:
Through the Web Site, you may provide to us your personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. We will also collect and retain any request for services that you provide to us.
Information that is automatically collected:
There is also information about your computer hardware and software that is automatically collected through the Web Site. This information can include your IP address, browser type, domain names, access times and referring web site addresses. We use this information to collect general statistics regarding use of the Web Site.
USE OF YOUR PERSONAL INFORMATION
We collect and use your personal information to operate the Web Site and deliver the services you have requested. We may also use your personally identifiable information to inform you of other services available from Transitional Care Services. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services. We do NOT sell, rent or lease our client lists to third parties. In addition, we may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to Transitional Care Services, and they are required to maintain the confidentiality of your information. We will disclose your personal information, without notice, only if required to do so by law or, in our good faith belief, such action is necessary to: (a) conform to the edicts of the law; (b) protect and defend the rights or property of Transitional Care Services or others; or (c) protect an individual’s personal safety.
HOW DO WE PROTECT YOUR INFORMATION?
We utilize a secure, private, password-protected server that is not publicly available to protect any information you provide to Transitional Care Services via the Web Site.
CONTACTING US
If you have questions or concerns regarding this Policy, you should contact us at [email protected]. You may unsubscribe from any Transitional Care Services marketing messages by sending an e-mail to [email protected] with “UNSUBSCRIBE” contained within the subject heading. We welcome your comments regarding this Policy. If you believe we have not adhered to this Policy, please contact us as soon as possible.
SMS Terms & Conditions & Privacy Policy –
Transitional Care Services Inc
SMS Terms & Conditions
By opting in to receive text messages from Transitional Care Services, you agree to receive
important notifications and updates related to your mental health services, including but not
limited to:
Appointment reminders
Therapy session confirmations and updates
Wellness tips and mental health resources
Important practice announcements and service updates
Messaging Frequency & Costs
Message frequency may vary based on your interaction with our services.
Standard message and data rates may apply depending on your mobile carrier plan.
Opting Out & Assistance
You can opt out of SMS messages at any time by replying STOP to any message. This
will unsubscribe you from further text communications.
If you need assistance, reply HELP or visit our website at https://tcssap.com/.
Privacy Policy
Effective Date: January 15, 2023
Last Updated: January 24, 2025
1. Information We Collect
When you opt in to receive SMS messages, we may collect the following information:
Your mobile phone number
Date and time of message interactions
Communication preferences
We do not sell, share, or distribute your personal information to third parties for marketing
purposes.
2. How We Use Your Information
We use your information for:
Sending appointment reminders and mental health resources
Providing updates regarding your sessions or our services
Ensuring you receive important notifications from our practice
3. Confidentiality & Security
We take your privacy seriously. However, SMS is not a fully secure method of
communication. Please avoid sharing sensitive personal health information via text messages. If
you have confidential inquiries, please call our office directly.
4. Opting Out & Data Removal
You may opt out of receiving SMS messages at any time by texting STOP. Once you opt out, we
will no longer send SMS communications to your number. If you would like your contact
information removed from our system entirely, please contact us at [email protected]
or 443-560-0922
5. Your Rights
You have the right to:
Request access to your personal data
Request deletion or correction of your information
Withdraw consent for SMS communications at any time
To exercise any of these rights, please contact us at [Your Contact Email].
6. Updates to This Policy
We may update this policy periodically. Any changes will be communicated via our website at
If you have any questions regarding our SMS Terms & Conditions or Privacy Policy, please
contact us at: tcssap.com